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The Best AI Chat Tools and More Importantly, When to Use Them

Photo by Rami Al-zayat / Unsplash
There are so many AI tools out there, it's really tough to figure out what to use and which might be more useful than the others for particular scenarios and use cases. Hopefully, this post will help you out. It's built from research I did but also my own use of the tools.
Firstly, here is an answer from Claude, with information valid from April 2024 although relatively recent, 8 to 9 months is a long time in AI!
Top AI Chatbots & Language Models
1. ChatGPT (OpenAI)
Key Strengths:
Exceptional at creative writing and brainstorming
Strong coding capabilities
Extensive knowledge base
Intuitive conversation flow
GPT-4 excels at complex reasoning tasks with later current versions having real-time information from the internet
Best Use Cases:
Content creation and editing
Programming assistance
Academic research and writing
Business analysis and strategy
General knowledge Q&A
I personally use ChatGPT the most myself. It became much better in 2024 when live search from the internet and importantly key features like custom GPT creation and project creation. I use the paid version of ChatGPT though could soon research tools that combine multiple AI tools under one subscription.
2. Claude (Anthropic)
Key Strengths:
Superior analytical capabilities
Excellent at technical writing and documentation
Strong ethical framework
Longer context window
Artifacts feature
Exceptional at complex task decomposition
Best Use Cases:
Long-form document analysis
Technical documentation
Research synthesis
Data analysis
Policy and compliance work
I use Claude in parallel with ChatGPT but only the free version so far. I like the ability to publish answers and find the responses a good alternative and 'check' against ChatGPT. The information cut-off of April 2024 though is a large limitation. What I like about Claude is the 'artifacts' feature, with more detail here. When I tested briefly to ask ChatGPT to create a simple web application vs Claude, I liked the way Claude did it immediately in a separate window rather than having to remember to use 'canvas' in ChatGPT.
3. Perplexity
Key Strengths:
Real-time Internet search integration
Citation of sources
Clean, focused interface
Fact-checking capabilities
Best Use Cases:
Academic research
Fact-checking
Current events analysis
Topic exploration with citations
Perplexity is in the top 3 tools I use and by far, its greatest ability is to research, collate, synthesize, and summarise the latest information from the web. I am trialing setting it as the default search engine within my browsers! That should show how useful it is.
4. Gemini (Google)
Key Strengths:
Strong integration with Google's ecosystem
Real-time information access
Multimodal capabilities
Competitive performance with GPT-4
Best Use Cases:
Real-time information processing
Image and text analysis
Research requiring current data
Educational applications
I don't have much great to say about Gemini yet. So far, in many responses recently, the chat simply 'stopped' and did not give full answers, including when trying to do research for this post.
Specialized Comparison: Major Chat Tools
Scenario-Based Tool Selection
For Academic Research:
Start with Perplexity for initial research and citations
Use Claude for in-depth analysis and technical writing
Supplement with ChatGPT for brainstorming and structuring
For Business Analysis:
Use Claude for complex data analysis and report writing
Leverage ChatGPT for creative problem-solving
Utilize Gemini for real-time market data
For Creative Projects:
Begin with ChatGPT for ideation and creative writing
Use DALL-E 3 or Midjourney for visual elements
Implement Claude for technical documentation
Additional resources with comprehensive details are at Zapier and Andreessen Horowitz.
I hope that helps give a guideline and ultimately as you can see above, you may end up using a combination of at least 2 or 3 of the tools. We'll see in future if one becomes the 'swiss army knife' solution for all or if there is some easier way to combine the strengths of each tool than using and comparing each of them manually. As a final hint, Poe might be worth checking out to get access to multiple tools for one subscription price.